Our Privacy Policy

Effective Date: 09/17/2026

Cuvelier Motorcare, operated by Cuvelier Services LLC d/b/a Cuvelier Motorcare, respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, request service, contact us, or do business with us.

Information We Collect

We may collect information you voluntarily provide, including:

  • Name

  • Phone number

  • Email address

  • Service address or general location

  • Vehicle year, make, model, VIN, mileage, and repair concerns

  • Photos, videos, or documents you send related to your vehicle

  • Appointment requests, messages, estimates, and invoice details

  • Payment-related information, processed through third-party payment providers

We may also collect basic website information automatically, such as browser type, device information, pages visited, and how you found our website. This may happen through cookies, analytics tools, advertising platforms, or similar technologies.

How We Use Your Information

We use your information to:

  • Respond to service requests

  • Provide estimates and quotes

  • Schedule appointments

  • Diagnose and repair vehicles

  • Send invoices, receipts, and service updates

  • Process payments

  • Maintain business and tax records

  • Improve our website, ads, and customer experience

  • Follow legal, tax, and accounting requirements

Calls, Texts, and Emails

By contacting us or submitting a service request, you agree that we may contact you by phone, text message, or email regarding your request, appointment, estimate, invoice, or service.

We do not sell your phone number or share your mobile opt-in information with third parties for their marketing purposes.

Sharing Information

We may share limited information with trusted service providers when needed to operate our business, such as:

  • Payment processors

  • Invoicing or bookkeeping software

  • Website hosting providers

  • Advertising or analytics platforms

  • Parts suppliers, when needed for vehicle service

  • Legal, tax, or accounting professionals

We may also share information when required by law, regulation, legal process, or to protect our rights, property, customers, or business.

Payments

Payment information may be processed by third-party payment providers. Cuvelier Motorcare does not store full credit card numbers on its website. Payment processors may collect and handle payment information according to their own privacy and security policies.

Cookies and Advertising

Our website may use cookies, analytics tools, and advertising services to understand website traffic, improve our services, and measure advertising performance.

These tools may help us understand things like which pages visitors view, how customers find us, and whether advertising leads to service requests.

You can usually control cookies through your browser settings.

Data Security

We take reasonable steps to protect customer information from unauthorized access, loss, misuse, or disclosure. No website, email system, or online transmission is completely secure, but we work to use practical safeguards appropriate for a small service business.

The FTC recommends businesses collect only what they need, protect customer information, and dispose of information securely when it is no longer needed.

Data Retention

We keep customer and business records as long as needed for service history, warranty issues, tax records, accounting, legal requirements, and normal business operations.

Children’s Privacy

Our services are intended for adults and vehicle owners or authorized vehicle users. We do not knowingly collect personal information from children.

Your Choices

You may contact us to:

  • Ask what information we have related to your service request

  • Update or correct your contact information

  • Request that we stop sending non-essential marketing messages

  • Ask questions about how your information is used

Some information may need to be kept for business, tax, accounting, legal, or warranty purposes.

Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new effective date.

Contact Us

Cuvelier Motorcare
Cuvelier Services LLC d/b/a Cuvelier Motorcare
Hoover & Birmingham, Alabama

Phone: (205) 903-9730
Email: info@cuvelierservices.com
Website: https://www.cuvelierservices.com/